COURSE: Image & Impact
Your image and the impact you make are vital to your business success. First impressions count and people will make up their minds about you: who you are, how successful your business is and how capable you are, incredibly quickly. According to body language expert Allan Pease “People will make up their minds about you by up to 80% in the first 4 minutes” of meeting you.
Overview
You will come away from this course confident in your ability to control the impact you make on others both with both your body language and the way you dress. You will learn what suits your body shape and your individual style, how to wear colours and accessories and how to communicate positively with others and easily build rapport.
Objectives
By the end of this course delegates will be able to:
• Make a positive and lasting first impression
• Use their own personal impact
• Use positive body language
• Read other people and understand the reason they react to us the way they do
• Dress in styles, colours and accessories that suit them
• Dress appropriately for any situation
• Understand the importance of grooming in terms of how others see them
• Build exceptional rapport with anyone
• Understand how their own self confidence and self belief affects the way others see them
Course Outline
• How to make a positive and lasting first impression
• How to let your own natural style and personality shine through in the most positive way
• How to use positive body language to build rapport
• How to read other people and understand why they react to us the way they do
• How to control the impression you want to make
• How to choose the colours, accessories and styles of clothes that will look best on you
• How to dress in an appropriate way for any situation
• The importance of grooming
• The secrets to building exceptional rapport
• Proven techniques to build your own self confidence and self belief
Maximum 8 participants for in-house courses
Duration: 1 day
Time Management
The Art of Negotiating and Closing
Presentation Skills
How To Understand What Makes Your Customers Buy
Image and Impact: Body Language and How to Dress for Success
Introduction to Selling
The Art of Effective Cold Calling
The Effective Manager
Time Management for Sales Professionals
The Art of Effective Sales Presentations

