COURSE: Introduction to Selling
Introduction to Selling is a course especially designed for those who are new to the role of sales, as well as those with some experience of selling, who want to learn the techniques that will guarantee them greater success.
During this one day workshop, we will break down and examine the entire structure of good selling technique, as well as looking at your own mindset around selling. Delegates will leave feeling confident in their own ability to sell, with the full knowledge of how to get the sales results they desire.
Overview
This course starts by examining how we feel about selling. We will use NLP (Neuro Linguistic Programming) techniques to show you how you can change the way you feel about selling and improve your confidence in your ability to sell.
Delegates will then be taken through the technicalities and structure of good sales technique using practical exercises to demonstrate how these techniques will easily produce the right sales results.
Objectives
By the end of this course delegates will be able to:
• Know and use a proven sales structure
• Understand how to plan for making a sale
• Always use a good sales technique with any customer
• Control and handle any fear or procrastination around selling
• Create a good first impression
• Listen effectively to customers and really hear what they are saying
• Build effective rapport with all customers
• Use good question technique
• Handle objections effectively
• Close sales effectively and in a timely fashion
Course Outline
• How to use a good proven sales structure for best results
• How to understand what makes a good prospect
• How to understand and sell to any personality type
• How to build your own confidence in selling
• How to create the right first impression
• The essence of good question technique
• The art of listening to your customers
• How to handle any objection and turn it to your advantage
• How to close business and get the deal done
Maximum 8 participants for in-house courses
Duration: 1 day
Time Management
The Art of Negotiating and Closing
Presentation Skills
How To Understand What Makes Your Customers Buy
Image and Impact: Body Language and How to Dress for Success
Introduction to Selling
The Art of Effective Cold Calling
The Effective Manager
Time Management for Sales Professionals
The Art of Effective Sales Presentations
